Your privacy matters. Here’s how we handle your information, and the straightforward terms for using our website.
This website is operated by Deb Malone, a New Zealand-based business providing digital systems, automation and AI Assistant services.
We may collect your name, contact details, business name and website, information you provide in enquiry and onboarding forms, communications with us, technical website usage information, and transaction records. Payment card details are handled by our payment provider rather than stored directly by us.
We use personal information to answer enquiries, process orders, onboard and support clients, provide AI Assistant and automation services, maintain our systems, meet legal obligations, and send marketing communications where permitted by law.
We may email you about purchases, onboarding, billing and support. If you optionally consent to non-marketing SMS, we may text you about setup questions, service updates and support. Message frequency varies; message and data rates may apply. Reply STOP to opt out or HELP for assistance where supported. Marketing SMS requires separate consent where applicable.
When you call Deb Malone and request information by text, our AI receptionist may ask for your verbal permission to send customer care SMS messages. These may include requested information about our AI assistant services, package links and relevant service updates.
We only send these messages after you agree. Message frequency varies depending on your enquiry. Message and data rates may apply. You can reply STOP to opt out or HELP for assistance.
We do not sell or share your mobile phone number or SMS opt-in consent information with third parties or affiliates for marketing or promotional purposes. We may use contracted technology providers to deliver messages on our behalf, subject to appropriate privacy safeguards.
We use providers such as GoHighLevel for website, CRM and automation functions, Stripe for payments, and relevant AI and messaging providers. Some information may be processed or stored outside New Zealand. We take reasonable steps to comply with applicable privacy requirements when sharing information with overseas recipients.
Clients are responsible for having appropriate rights, permissions and privacy notices for information they provide for their AI Assistant. AI-generated responses may be inaccurate and should be reviewed for important matters.
Our website and providers may use cookies or similar technologies for functionality, performance and analytics. You can manage cookies through browser settings, although some features may be affected.
We take reasonable steps to protect personal information and retain it only as long as reasonably necessary for service delivery, records, disputes and legal requirements. No online system can guarantee complete security.
You may request access to or correction of personal information we hold about you by emailing [email protected]. You may also contact the New Zealand Office of the Privacy Commissioner if you have concerns.
We may update this policy from time to time. The latest version and its effective date will appear here.
By using debmalone.com, you agree to these website terms. Do not use the site unlawfully, interfere with its security, submit malicious material or attempt unauthorised access.
We aim to keep information accurate and the website available, but do not guarantee uninterrupted access or that all content is current or error-free.
Original text, designs, branding and other content on this website belong to Deb Malone or their respective owners. Commercial reuse requires permission.
AI-generated website responses may contain errors and are not a substitute for professional advice. Verify important details against our written agreements or by contacting us.
External links and services, including payment providers, are subject to their own terms and privacy practices.
Purchases of AI Assistant services are governed by the pricing shown at checkout and the separate AI Assistant Service Agreement. That agreement controls service-specific matters such as setup, recurring fees, cancellation and refunds, and takes precedence if there is an inconsistency.
Deb Malone provides optional customer care text messages to people who have expressly agreed to receive them. Messages may include requested information about our AI assistant services, package links and assistance relating to enquiries.
Consent to receive SMS messages is entirely optional and is not a condition of purchasing any product or service. You may request information by other available contact methods instead.
Message frequency varies. Message and data rates may apply.
Reply STOP to unsubscribe or HELP for assistance. We honour opt-out requests and will stop sending customer care SMS after an opt-out is recorded, except where a confirmation message or other communication is permitted or required by law.
For support, email [email protected].
Mobile carriers are not responsible for delayed or undelivered messages.
Our Privacy Policy, available above on this page, explains how we handle your information.
To the extent permitted by law, we are not liable for loss arising solely from interruptions, technical faults or reliance on general website content. Nothing here limits rights that cannot lawfully be excluded, including applicable rights under New Zealand consumer law.
We may update these terms by publishing a revised version here. New Zealand law governs these terms.
For questions about these terms, contact [email protected].